An information technology service is a technology that is wrapped in service such as support and Management. This frees the customer from the complexity of installing and operating the technology themselves. The following are common types of information technology service.
Technology service typically offer a service level agreement that guarantees the performance of the service such as availability.It is common to use the phrase “as service “to describe information technology services such as “infrastructure as a service”. Any technology can potentially be offered as a service .Services are attractive to customers because the free the customer from the installation,management,support and operation of the technology .They may also reduce upfront capital investments as technology services are commonly offered for a monthly fee. Services are attractive to providers because they typically generate monthly recurring revenue.
Examples of Information Technology are Software and support for office automation systems such as word processing and spreadsheets, as well as the computer to run them. Data networks and all associated communications equipment such as servers, bridges, routers, hubs & wiring.